Terms of service
Terms of Service
Last Updated: [09/07/2026]
1. Overview
This website is operated by Angell Inc London Ltd, trading as VuxLore®. Throughout this website, the terms "VuxLore", "we", "us", and "our" refer to Angell Inc London Ltd.
VuxLore® designs and sells premium tick removal tools and accessories for people and animals. We also provide educational information relating to tick awareness, prevention and safe tick removal through our website.
By visiting our website or purchasing products from us, you agree to be bound by these Terms of Service, together with our Privacy Policy, Returns & Refund Policy, Shipping Policy and any other policies referenced on this website.
If you do not agree to these Terms of Service, please do not use our website.
Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products online.
2. Online Store
By using this website, you confirm that:
- You are at least 18 years old or have permission from a parent or legal guardian.
- You will not use our website for any unlawful purpose.
- You will not attempt to interfere with the security or operation of this website.
- You will not upload malicious software, viruses or harmful code.
We reserve the right to suspend or terminate access where these Terms are breached.
3. Products
We make every effort to ensure our product descriptions, photographs and specifications are accurate.
However:
- Colours may vary depending on your device or screen.
- Product images are for illustration purposes.
- Specifications may occasionally change as products are improved.
All products are subject to availability.
We reserve the right to change prices, discontinue products or update product specifications without prior notice.
4. Orders
We reserve the right to refuse or cancel any order where we reasonably believe:
- Fraudulent activity may have occurred.
- Incorrect pricing has been displayed.
- Stock is unavailable.
- There has been a genuine error on the website.
If payment has already been taken, any refund due will be processed promptly.
5. Educational Content
The information provided within the VuxLore Knowledge Centre, articles, guides and other educational resources is intended for general educational purposes only.
It is not medical or veterinary advice and should not replace advice from a qualified healthcare professional or veterinary professional.
If you or your animal become unwell following a tick bite, you should seek appropriate professional advice.
6. Intellectual Property
All content on this website, including text, graphics, logos, product designs, photographs, videos and software, is owned by or licensed to Angell Inc London Ltd unless otherwise stated.
No material may be copied, reproduced or distributed without our prior written permission.
7. Third-Party Links
Our website may contain links to third-party websites for your convenience.
We are not responsible for the content, accuracy or privacy practices of external websites.
8. Limitation of Liability
To the fullest extent permitted by law, Angell Inc London Ltd shall not be liable for indirect or consequential losses arising from the use of this website or the purchase of our products.
Nothing within these Terms excludes liability that cannot legally be excluded under UK law.
9. Privacy
Your use of this website is also governed by our Privacy Policy.
10. Changes to These Terms
We may update these Terms of Service from time to time.
The latest version will always be published on this page.
11. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales unless applicable law provides otherwise.
12. Contact Us
VuxLore®
A trading brand of Angell Inc London Ltd
Sunset Palms
Station Road
Wilburton
Ely
Cambridgeshire
CB6 3PZ
United Kingdom
Email: support@vuxlore.com